Frequently asked questions.

  • There is no strict dress code for the event. We recommend wearing comfortable clothing and shoes. However, if the event is being held in a cathedral, we kindly ask that you refrain from wearing high heels as they may cause damage to the cathedral flooring.

  • Yes. You are welcome to bring them along, however please note that the ticket prices are fixed by seat allocation, not age.

    Although we are open to any ages but those under 16 must be accompanied by an adult.

    Adults can take an under 16 with them on a ratio of 1 adult per 2 children.

  • Our events take place in various locations across the UK. Please check the venue's website for information on accessibility.

  • Unfortunately, as per our terms and conditions policy, tickets are non-refundable unless the event is canceled or rescheduled. However, you have the option to resell or transfer your tickets since we do not require names for entry. Please note that contracting COVID or any other illness does not qualify for a refund.

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  • We do not have a waiting list.

  • If the event is sold out, we will not release any additional tickets or sell them at the door due to maximum capacity and health and safety regulations.

  • Yes, we provide a free Personal Assistance ticket for registered disabled individuals upon receiving supporting documents such as PIP or Access Card. Please contact us via our contact page.